I have to say that I am a little worried about Mahindra costumer service already! That is not an answer to give to people interested in buying your product...
Another matter.
I have been following and in fact joined the Brazilian Mahindra Forum, to learn more about those trucks and how they are doing in Brazil. Basically the trucks are the same, and they start to sell in 2008.
This forum in Brazil have about less than 200 members, but only 1/2 own the trucks, others like me, want to learn more.
So, overall, they owners are saying that the truck is nice and tough and they have been please for the most part. Now the bad part is that the trucks have lots of minor issues, and owners are struggling to get it fixed. Dealers are far between and they have very lillte parts in stock. There is a guy that is waiting on the part to come from India for the last 4 weeks!
They seem to have a lot of problem with the diesel filter, and truck have been often loosing power, etc. So have have been changing the fuel filter every 6K miles to solve the problem, but again, this is probably due to Brazilian diesel quality.
Some say that they are afraid of having fun, and really taken the truck to the mud, brake something, and get stuck waiting for a long time for repairs, or not getting a satisfactory repair, having to go to the dealer 2-4 times with the same issue....
They also complain that most of the time when they take the truck to the dealer with a problem, they are at loss themselves, since dealers are new, mechanics are new, etc, and give the same lame excuse the Harley Davidson give to its owners ( I am HD rider) "Well, that's how they are" Man that always piss me off! $$20K bikes with lame problems and worst excuses. Well, that is another problem...
In short, have been in touch with the Brazilian guys that are into the 2nd year of Mahindra ownership have open my eyes a little.
Some guys say... why invest in something that does not have the best costumer service, few dealers, few parts and a new trying product, while you can buy for the same $$ another good product, with dealers and mechanics everywhere!?!
This have given me a good wake up call.
I am still excited about the truck, and I will wait for it before buying something else. But I will not buy one, now matter how much I like, unless I have a dealer close to my house and that is a reputable car dealer. So far, in TN the only people that sign up to sell Mahindra, are 1h from Nashville and the are a RV dealer!! If that holds, Mahindra may be sweet as it can be, but there is no way I will buy one.
So.... your thoughts...
Thanks
David